topic Norton Anti-Virus for Mac - two trojans detected in Norton for Mac

Norton Anti-Virus for Mac - two trojans detected

Stratford_E15 — Fri, 13 Apr 2012 10:05:12 GMT

I have a mac and following the recent news reports regarding the infection of macs with viruses hidden in Flash Updates, I carried out a scan of my mac using my Norton Anti-Virus Software.

The scan detected two Trojans, I clicked repair, but nothing seemed to happen and a later scan found the viruses still on my mac.

What can I do now, how badly is my mac infected and why didn't the Norton Anti Virus Software prevent the infection?

Re: Norton Anti-Virus for Mac - two trojans detected

DavidThomas88 — Fri, 13 Apr 2012 12:14:27 GMT

hi you sould have check out my fourm i made it s a little guid line for newbi and other ueser when reporting some in

you fourm sould have went too the mac fourms has we got a fourm for mac ueser uesing MAC NIS and NAV

http://community.norton.com/t5/Forum-Feedback/here-some-tips-for-Newbie-and-other-fourm-ueser-that-read-this/td-p/694753

like i said this fourm dos little good in the feedback it needs too be in fourms like norton 360 NIS/NAV other and MAC nis and NAV too where evere one can see it

Re: Norton Anti-Virus for Mac - two trojans detected

SUBASH_PRABU — Fri, 13 Apr 2012 13:57:00 GMT

Hi Stratford

Welcome and sorry for the trouble you're havin, can you please provide us more info regarding the MAC version and the name of those infected files that norton found in your MAC? It'll be helpful for us to help you out.

Re: Norton Anti-Virus for Mac - two trojans detected

andy87743210 — Sun, 06 May 2012 14:00:54 GMT

I have almost the same problem, two trojans detected. I run a mac 10.5.8 with automatic update switched on and all updates installed, andI have installed google chrome as well as firefox and safari web browsers.

My Norton anti virus subscription was running out and I bought a new subscription NAV 2011 and after I installed it I ran a complete virus scan. After scan was complete it found 4 problems, 2 instances of "Trojan Horse" and 2 instances of "Trojan.Gen".

My norton anti virus 2011 is unable to repair the problem and delete the trojan which is maybe located on my external hard drive which is my time machine drive.

Is this a big threat? And how can I remove these trojans? or must I take the computer to a service station for mac?

Good week to all.

Andy

Re: Norton Anti-Virus for Mac - two trojans detected

x190av — Tue, 08 May 2012 18:40:56 GMT

andy87743210 wrote:
I have almost the same problem, two trojans detected. I run a mac 10.5.8 with automatic update switched on and all updates installed, andI have installed google chrome as well as firefox and safari web browsers.

My Norton anti virus subscription was running out and I bought a new subscription NAV 2011 and after I installed it I ran a complete virus scan. After scan was complete it found 4 problems, 2 instances of "Trojan Horse" and 2 instances of "Trojan.Gen".

My norton anti virus 2011 is unable to repair the problem and delete the trojan which is maybe located on my external hard drive which is my time machine drive.

Is this a big threat? And how can I remove these trojans? or must I take the computer to a service station for mac?

Good week to all.
Andy

These appear to be items that will only run on a Windows machine. I don't know about Time Machine but to get them off your internal HD go to ~/Library/Caches/Java and delete that folder and do "Finder->Secure Empty Trash...". To be sure, run another scan on your internal HD.

Belated Research: :smileywink:

Time Machine deletions are apparently done from within Time Machine itself.

https://discussions.apple.com/thread/1257816?start=0&tstart=0

Re: Norton Anti-Virus for Mac - two trojans detected

andy87743210 — Sat, 12 May 2012 18:40:10 GMT

Thank you for the tips. It solved the problem.

After some searching I managed to find the files which norton pointed to and they weren't in the time machine drive but on the main drive and when I deleted them and did a new scan my norton found no more trojans. :manvery-happy: