topic Re: Norton DNS Status Question in Other Norton Products

Norton DNS Status Question

looney — Wed, 17 Aug 2011 18:33:53 GMT

Hello,

Win7, IE9, NIS 2011, Norton DNS

I'm one of them paranoid internet users, so I disconnect internet connection from computer when I shutdown.

I noticed when I turn on computer then plug in connection after computer boots I get "status not protected". So now I connect internet connection before turning on computer. My question is sometimes I still get the "not protected", then I'll reboot and It will show "dns status protected".

I was just wondering if something bad is happening with connection. Like I mentioned I'm one of them paranoid guys.

Thanks

Fred

Re: Norton DNS Status Question

KatieQ — Thu, 18 Aug 2011 01:38:14 GMT

Hi looney,

Did you install the Norton DNS client on your PC or you manually set the DNS servers on Windows?

Thanks,

Katie

Re: Norton DNS Status Question

looney — Sat, 20 Aug 2011 00:47:02 GMT

Hello,

I went to the download Norton DNS page and selected the Block Malware Sites and clicked download windows client and clicked the .exe file and followed on-screen instructions. No, I didn't manually set DNS servers.

Fred

Re: Norton DNS Status Question

dickevans — Sat, 20 Aug 2011 01:27:30 GMT

looney wrote:
Hello,

Win7, IE9, NIS 2011, Norton DNS

I'm one of them paranoid internet users, so I disconnect internet connection from computer when I shutdown.

I noticed when I turn on computer then plug in connection after computer boots I get "status not protected". So now I connect internet connection before turning on computer. My question is sometimes I still get the "not protected", then I'll reboot and It will show "dns status protected".

I was just wondering if something bad is happening with connection. Like I mentioned I'm one of them paranoid guys.

Thanks
Fred

Welcome Fred,

All of your Norton programs get a bit uset when they can't phone home at their whim. This means that when you restart your system they all want to call home and get the latest news. Part of the problem associated with this is that not all of the programs load and become operational at the same time. So one gets loaded and calls home, it's happy. During that time another loaded and couldn't get a dial tone, it's not happy, moments later the line is free and it gets its chance to call home and be updated.

If you are going to shut down just know that it will take a short time for everything to get back into full running and communicating condition. Ialso expect that when you run live update right after startup there will be a batch of them to download and install :smileywink:

Keep us in the loop, we'll leave a light on

Re: Norton DNS Status Question

looney — Sat, 20 Aug 2011 21:29:56 GMT

Greetings Dick,

Loved the reply, quite funny. You happen to work at Motel 6? Joking.

In regards to the one that couldn't get the dial tone, I've waited maybe 3-5 minutes with nothing. That's when I reboot, and all is well, (phone back on the hook), not a problem though.

As for live update, I never notice it, happens automatically.

Thanks Much

Fred

Re: Norton DNS Status Question

dickevans — Sat, 20 Aug 2011 21:59:20 GMT

looney wrote:
Greetings Dick,

Loved the reply, quite funny. You happen to work at Motel 6? Joking.

In regards to the one that couldn't get the dial tone, I've waited maybe 3-5 minutes with nothing. That's when I reboot, and all is well, (phone back on the hook), not a problem though.

As for live update, I never notice it, happens automatically.

Thanks Much
Fred

Hi Fred,

You're quite welcome. And thank you for the kudo.

No I don't work for that company. I'm employed by the local law enforcement department.

I'm glad you got a smile from it, that was part of the hope when I wrote it. Getting too serious about many things isn't good for physical or mental health.

As a matter of course I run live update right after I boot up. Two reasons, one I like the idea of having the latest protection installed and two, it keeps me from thinking that it's taking a long time for this thing to boot up :smileywink: