topic Restore Anywhere activated and greyed out in Other Norton Products

Restore Anywhere activated and greyed out

ikerrg — Thu, 10 May 2012 19:34:52 GMT

Hi,

First, sorry for my bad english. I am having a big issue when trying to restore a partition image to my PC. I boot Norton Ghost 15.0 from the CD and, after selecting the image file, the option Restore Anywhere is activated and greyed out. I cannot disable it. I have restored my system using this option but Windows resets all the device drivers at start and this takes a long time. I do not need doing that, my system is the same hardware!! How can I avoid Norton Ghost from activating the option "restore anyware"? I only want to restore my .v2i image to the original partition without modifying any Windows 7 file.

On other laptop, I had no problems to restore my partiton images without using "restore anyware". Is there any hidden command line option for v2isr.exe to force restore anyware off?

Best regards,

Iker.

Re: Restore Anywhere activated and greyed out

DaveH — Thu, 10 May 2012 19:48:25 GMT

I have a system that does the same thing.

It only happens in the first place when the image was created from the recovery disk. (a cold image).

So the first option would be to make the image from inside windows.

If you want to use that image you already made and don't want it to go into restore anywhere the easiest solution would be to contact support and ask them for a version 14 recovery disk.

It also seems that at one time I could trigger the restore anywhere to happen if I was restoring onto a new drive or if I was forcing the restore to go into a slightly different location than the source. That may give you a clue to try to stop it.

But I agree its a pain if you don't want it to happen, it does take longer and it resets some of the network settings in addition to reinstalling the drivers.

Dave

Re: Restore Anywhere activated and greyed out

ikerrg — Thu, 10 May 2012 20:00:28 GMT

Thanks for your fast answer, DaveH.

I cannot make an image from inside windows because I have already restored my system.

So, what I understand, is that Ghost 14 can use a Ghost 15 image and restore it without problems?

In addition, if I change slightly the dimension of the destination partition, could the ghost 15 restore anywere be disabled?

Thanks,

Iker.

Re: Restore Anywhere activated and greyed out

DaveH — Thu, 10 May 2012 20:37:05 GMT

Yes, the Ghost 14 recovery disk will be able to restore images made by version 15. It's also my understanding that the version 14 disk is not capable of doing a restore anywhere so it should just restore the image as it is.

In version 15, restore anywhere is supposed to be turned off for the consumer versions but as you can see it still gets triggered in certain situations.

You won't be able to stop it by changing the location, I was suggesting that if you were changing the location then maybe restoring it to the correct destination may help.

Here is the link for customer support "chat"

http://www.norton.com/chat

If you explain the situation and tell them you are a licensed user of Version 15 and that you would like a download link to the version 14 recovery disk.

Dave

Re: Restore Anywhere activated and greyed out

ikerrg — Thu, 10 May 2012 21:31:30 GMT

Thank you very much for your help. You've been very kind asnwering so fast.

Cheers!

Iker.