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smithy
Posts: 1,288
Registered: ‎02-07-2011

Blank page from Live Chat URL

Hi all

 

Just thought i would post this one here. Might just be a temporary issue.?

 

Tried the URL  www.norton.com/chat    or    http://www.norton.com/chat

 

And all i get is a blank page, am i the only one with this issue?

 

I have tried with FF and IE and Chrome and all are the same.

 

If another forum user could try it would be much appreciated otherwise i

have to go the log way with when entering in the forum to assist other users. :-(

 

https://www-secure.symantec.com/norton-support/jsp/contact/contact.jsp?product=home&pvid=f-home&vers...

 

If it is a server issue i wanted to bring it to the attention of Symantec Norton.

 

Cheers. :smileywink:

mp3jo
Posts: 1,458
Topics: 269
Kudos: 90
Solutions: 113
Registered: ‎06-27-2009

Re: Blank page from Live Chat URL

confirmed !

Cheers,
Jo

--- Bring back the offline vault // N360 v6.4 on german 64 bit win7, IE9 ---

smithy
Posts: 1,288
Registered: ‎02-07-2011

Re: Blank page from Live Chat URL

Hi mp3jo

 

Thanks for confirming that for me. :-)

 

Much appreciated.:smileyhappy:

 

Hopefully the Symantec Norton Team can look into

the issue.

 

Cheers.:smileywink:

Edjr60
Posts: 1,584
Registered: ‎02-21-2011

Re: Blank page from Live Chat URL

Yes, I went there either yesterday or last night and it was blank then.

 

Thought I had a broken link, apparently not.

 

Either way, confirmed here using Chrome.

 

 

Ed

huwyngr
Posts: 18,970
Topics: 906
Kudos: 2,330
Solutions: 337
Registered: ‎04-13-2008

Re: Blank page from Live Chat URL

My normal macro does not work either.

 

Nathan eventually gave me the one you said works!



Hugh
peterweb
Posts: 4,582
Kudos: 523
Solutions: 177
Registered: ‎04-17-2008

Re: Blank page from Live Chat URL

Same blank page for me.

 

 


Things happen. Export/Backup your Identity Safe data.
Preetha_G
Posts: 824
Topics: 18
Kudos: 42
Solutions: 8
Registered: ‎07-12-2011

Re: Blank page from Live Chat URL

Hi All,

 

Thanks for bringing the issue to our notice. Our engineering team is working on the fix.

 

Regards,

Preetha DG
Norton Forums Administrator
Symantec Corporation

huwyngr
Posts: 18,970
Topics: 906
Kudos: 2,330
Solutions: 337
Registered: ‎04-13-2008

Re: Blank page from Live Chat URL

Fixed when I tried my macro shortcut just now ....

 

Did we always get that popup about only showing secure content with buttons that IE puts up?



Hugh
peterweb
Posts: 4,582
Kudos: 523
Solutions: 177
Registered: ‎04-17-2008

Re: Blank page from Live Chat URL

Norton.com/chat is working for me again.

Things happen. Export/Backup your Identity Safe data.
Edjr60
Posts: 1,584
Registered: ‎02-21-2011

Re: Blank page from Live Chat URL

Chat website all fixed on this end also