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AllenM
Posts: 10,206
Topics: 221
Kudos: 2,143
Solutions: 377
Registered: ‎12-14-2008

New Forum Suggestion

[ Edited ]

Hello Symantec and Lithium,

 

I think it would be nice to have a new feature whereby when we do a search on the forum boards we can select to return only results from Symantec employees.

 

Currently we can search by username but there are times when we are assisting other users and it is advisable to refer to a previous post by any Symantec employee. Sometimes this simply carries more weight than even a Guru.

 

Things such as subscription/license related questions or anything else where it is clear that the OP would really like to see an answer by Symantec only.

 

I have encountered quite a number of times where this would be greatly useful.

 

Other thoughts on this idea?

 

Thanks and best wishes.

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)
Regular Contributor
Tywin7
Posts: 1,465
Registered: ‎09-02-2010

Re: New Forum Suggestion

I agree. Or perhaps Norton employee should carry more weight than other posters and the threads they reply in should be listed on top.
Norton Internet Security 2011 , Windows 7 Home Premium 64 bit (Check if you are eligable for a FREE Norton upgrade)
Success is 10 percent inspiration and 90 percent perspiration.”--Thomas Alva Edison
I'm not a Symantec employee and my posts do not represent the views of Symantec.
Norton Fighter
mdturner
Posts: 5,308
Registered: ‎04-11-2008

Re: New Forum Suggestion


AllenM wrote:

Sometimes this simply carries more weight than even a Guru.

 


:smileysurprised::smileysurprised::smileysurprised:

We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone

Regular Contributor
Tywin7
Posts: 1,465
Registered: ‎09-02-2010

Re: New Forum Suggestion

I agree because Symantec's post are more "official" than up posters. Their posts are the law.
Norton Internet Security 2011 , Windows 7 Home Premium 64 bit (Check if you are eligable for a FREE Norton upgrade)
Success is 10 percent inspiration and 90 percent perspiration.”--Thomas Alva Edison
I'm not a Symantec employee and my posts do not represent the views of Symantec.