Re: Solutions

delphinium · ‎11-21-2008

Krusty13:

I certainly don't mind if you are pro or against. It is a discussion, after all. Everybody is entitled to an opinion. It's just better to have your opinion attached to the question.

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain

Krusty13 · ‎05-31-2011

delphinium wrote:
Krusty13:

I certainly don't mind if you are pro or against. It is a discussion, after all. Everybody is entitled to an opinion. It's just better to have your opinion attached to the question.

Hi delphinium,

How can I get this thread moved to yours?

Thanks.

Windows 7 x64 SP1 N360v20.3.1.22 NU16 SSR 2013 Secunia PSI SpywareBlaster NoScript MBAM free SAS free

Andmike · ‎03-23-2011

-------------------------------------------------------------------------

delphinium wrote

@Andmike:

Gurus and the ranking mechanism have nothing to do with each other. You can be a guru of low rank or a non-guru of high rank.

---------------------------------------------------------------------------

I was aware of that. The point I was trying to make was that getting extra points from solutions should presumably have no impact on whether you become a guru or not. And rankings are rankings and what is that in the real world? At best rankings give readers some idea how much credence to put against a posted comment. A guru label may possibly be better guidance for the initiated. So for those who want to play the point scoring game, let them. For the rest of us, let us get on with helping people in trouble and trying to make the forum clearer. If it helps to mark a post as a solution then let us do it (and I am delighted to have seen delphinium encourage such an action today) otherwise let us not worry to much.

I have gone on too much. Again. :-(

delphinium · ‎11-21-2008

I did mention that frequently users not directly associated with the thread recommended the user click the solution. That has been a common method of dealing with the situation. It just makes me uncomfortable to see four helpers offer four suggestions, all of whom have a notice to click the solution.

There are two points to the discussion. How to get the correct solution marked. and the separate question of how to do it tastefully.

Maybe all the gurus should have a notice requesting that the user click solution, or all of the Symantec employees have the notice. If everybody does it is going to look pretty silly.

For Instance:

User:

I need help

Helper:

What seems to be the problem. Please click the solution when done.

User:

My computer won't turn on

Helper:

Did you happen to push on the power button? Please click the solution button when done.

User:

Yes, i did

New helper:

Did you check to see if the cord was plugged in? Please click the solution button when done.

There should be a better way, but if you folks are all happy with it then what the heck, it's not my shop.

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain

Krusty13 · ‎05-31-2011

I agree, this makes sense to me, but what do I know, I am still new here

Since I haven't been offered a way to move my thread, I guess I will do it this way.

Windows 7 x64 SP1 N360v20.3.1.22 NU16 SSR 2013 Secunia PSI SpywareBlaster NoScript MBAM free SAS free

Krusty13 · ‎05-31-2011

Re; here

Windows 7 x64 SP1 N360v20.3.1.22 NU16 SSR 2013 Secunia PSI SpywareBlaster NoScript MBAM free SAS free

floplot · ‎04-11-2009

Hello

Let's not forget that there is a sticky on top of this page about Kudos and marking posts as solved. written by Phil.

http://community.norton.com/t5/Forum-Feedback/Forum-Tip-Kudos-and-Accepted-Solutions/m-p/254475#M610...

After Phil had written this sticky, I remember that Phil and I had a reminder as our signature for a short while reminding people about Kudos and marking threads as solved. It was only for a short while and then we took it off because it sort of looked like we were asking for the Kudos and the acceptance of our posts as the solutions.

I remember when I first started posting in the Forum, I did go around to different threads which looked like they were solved and did ask the o/p to mark the post that gave them the solution so that others would know it was solved and those looking for a solution to their problem would be able to find the solution more quickly.

Success always occurs in private and failure in full view.

Krusty13 · ‎05-31-2011

Windows 7 x64 SP1 N360v20.3.1.22 NU16 SSR 2013 Secunia PSI SpywareBlaster NoScript MBAM free SAS free

yank · ‎12-02-2009

Any thoughts on something like this? (be gentle please)

I know it would require modifying the reply screen, but that is wasted space anyway??

I know it is hard to read - this is what it says and probably can be collectively reworded:

Solutions

If you are the Originl Poster (OP) and your situation has been solved, please take the time to select the post you feel provided the answer. You as the OP are the only one that can mark your thread as Solved.

yank · ‎12-02-2009

Krusty13 wrote:
delphinium wrote:
Krusty13:

I certainly don't mind if you are pro or against. It is a discussion, after all. Everybody is entitled to an opinion. It's just better to have your opinion attached to the question.
Hi delphinium,
How can I get this thread moved to yours?
Thanks.

Simply click on the Report Inappropriate Content link on the original post in your thread and on the resulting page, type in your request. In this case I would do somethng like:

Please merge this thread with the already exsisting thread of the same subject located here: http://community.norton.com/t5/Forum-Feedback/RE-A-Concern-or-Not/td-p/595254