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Newbie
gfstead
Posts: 2
Registered: ‎04-01-2009

Running Norton full scan and it hangs at c:\program files\ATI Technologies\ATI.ACE\cs\Help

on several machines.  Any ideas?

huwyngr
Posts: 19,000
Topics: 906
Kudos: 2,331
Solutions: 337
Registered: ‎04-13-2008

Re: Running Norton full scan and it hangs at c:\program files\ATI Technologies\ATI.ACE\cs\Help


gfstead wrote:

on several machines.  Any ideas?


 

Please say what Norton software you are using and what the version ID is -- Help / About where the ID is in the format: nn.nn.nn.nnn

 

Then your message can be moved to the correct area here -- this Forum Feedback is just for issues concerning the operation of the Norton Forums.

 

You won't lose track since it leaves a link here.



Hugh
Newbie
gfstead
Posts: 2
Registered: ‎04-01-2009

Re: Running Norton full scan and it hangs at c:\program files\ATI Technologies\ATI.ACE\cs\Help

Sorry, thought I had cut and pasted info in..  

 

 

XP machines latest updates/drivers applied. 

 

Symantec EndPoint protection  11.0.2010.25  appears to be up-to-date.

 

 

Moderator
Allen_K
Posts: 1,364
Registered: ‎04-09-2008

Re: Running Norton full scan and it hangs at c:\program files\ATI Technologies\ATI.ACE\cs\Help

Endpoint is an enterprise product.   This forum supports the Norton product line.  

 

Please head over to the enterprise forums:   http://www.symantec.com/connect/

Allen