Forum Feedback

[Shridhar]

Whenever I try to post anything on the community, there is no option for making the text Bold, Italic,changing the font , changing the size of the text,inserting smilies , posting a link , adding a screenshot. There used to be a bar at the top of the posting window for all this. Its all gone with the latest changes made to the community. Also whenever I try to write something on new line , it is automatically added to previous line and looks like a single paragraph............like in this case , I could not write different sentences on different lines...........everything together. Why is this...........where is that option bar ?

[AllenM Norton Fighter]

Hi Shridhar,

Welcome to the forum. A couple of users have mentioned this over in this thread but I have not seen this problem myself. Can you check your profile setting in Edit Settings > Preferences > Preference Options and see if Use Rich Text Editor is checked? If not, try checking this and see if it makes a difference.

I also have the toolbar on mine.

Allen

[mo]

You may have logged on when they were changing everything?Is it all back to normal now?

[SendOfJive Norton Fighter]

Hi Shridhar,

The Text Editor toolbar is only visible if scripting is allowed for norton.com.  If you are using NoScript with Firefox you need to whitelist that site.  If you are using IE or Firefox without NoScript you will have to allow scripting universally.

[AllenM Norton Fighter]

Folks,

This is all true but Sridhar is an existing user who has indicated this is a change from previous behavior on these forums. Presumably in that case browser settings and the like should not be an issue.

The change is the forum software version which is why I suggested double checking a few profile options.

Thanks

Allen

[Shridhar]

Hi AllenM : You are right ..........I don't think browser is a problem in this case.....the bar was there before the s/w update, and checking or un-checking Rich Text Editor option does not make any difference, still there is no text editor bar. And my posts are still looking as continuous paragraph, I still cannot type on different lines. What happened after the latest community s/w change....I don't get it !!!

[AllenM Norton Fighter]

Hi Sridhar,

Have you looked through the other thread I provided the link for? It is a pretty long thread at this point but I am pretty sure that a person or two who had this problem earlier is working now, so you might want to go through that and see if an actual solution was mentioned.

I am getting ready for work now but I will try to look through it in more detail when I get a chance.

I would suggest still checking the browser settings suggested by others as it is always "possible" that the new forum software is interacting with the browswer in a slightly different way. This would not have been my first suspicion but it is possible so they still should be checked to make sure.

Allen

[Shridhar]

Hi AllenM : I am currently checking the thread you gave me.........meanwhile I'll also check the browser options.......can you (or anyone else) tell me how do I change scripting options and other options to be able to see the text editor bar correctly ? I am using Firefox 3.6 and Google Chrome. Note that the problem is there with every browser (IE 8,FF3.6,Chrome)......so it's not related with latest release of Firefox 3.6.

[SendOfJive Norton Fighter]

Hi Shridhar,

If the problem is occurring in all browsers, then it is likely not a browser setting issue.  But you can check easily in Firefox by clicking Tools > Options... > Content and make sure the box labeled Enable JavaScript is checked (although I'm sure it probably already is).  At this point I'm not sure what is going on but I am still inclined to believe something is blocking the scripting necessary to display the toolbar.

[Shridhar]

Hi SendOfJive : I checked it in the FF settings and it is enabled.Still can't get the text editor bar.........this is about text editor but what about continuous posts.I cannot write on separate lines........Even if I do so while posting , when it is posted on the forum, it looks like a paragraph . How is that ?