07-06-2012 03:37 PM
Where can I find the instructions for how all the bits and pieces of the this software? I don't mean terms of service or rules of conduct. I mean things like why are some Reply buttons greyed out and other technical stuff. Shouldn't there be a thread for the operation of the forum itself?
07-06-2012 04:59 PM - edited 07-06-2012 05:00 PM
Hi CampKohler and welcome!
Most of the information for using the forums can be found right in this section, Forum Feedback.
At the top of the page are some sticky threads covering various features such as Posting Screenshots to Accepted Solutions.
On the right side of the page you will see a Quick Links module and a New Solutions module. Both of these contain information that you might find useful in navigating the forums.
In answer to the question you posed, Reply buttons are greyed out when a thread is closed. Threads are generally closed once they reach a certain age limit with no recent activity. This helps to keep the content fresh.
On rare occasions, a thread may be locked due to straying off topic.
Announcements from the Norton staff (names in red) are often locked with no reply option simply because they are informative posts and are not meant to start a discussion.
Two tips I would like to leave you with.
If you have any other questions about using the Norton Community, Forum Feedback is the place to ask.
We're glad to have you here!
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
07-06-2012 05:43 PM
There is also a Help link at the top right of each page (next to the Private Message envelope icon). The Help section contains a lot of useful information about using the forum tools.