07-09-2013 12:08 PM
[Instructions are for the thread starters system only, Not another users system]
This is to make sure the user has seen the Guidelines before starting.
Even other Malware Removal forums state like
"you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean."
Users have to realise these tools used can cause problems anyway, and if instructions are not followed, bigger problems can occur from deleting something that shouldn't be, the program has caused the system to freeze, the program jammed during the restart etc etc. and so we use instructions to allow the tools to be in the correct location (so we also know) settings given so that items won't be automatically deleted, other programs disabled so things can be done without detection or conflict.
When the user follow instructions and things still go a little haywire, and it does happen, it is up to us to sort the extra problem out.
07-09-2013 12:27 PM
I will be out for a couple of hours
Read Slowly and all of it.
Please download http://www.bleepingcomputer.com/download/farbar-re
Transfer it on to the Flash Drive.
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
07-09-2013 12:30 PM - edited 07-09-2013 12:36 PM
Oh so you are trying things against the guidelines and warnings, Cool one less for me to deal with.
I don't have time for users who ignore the instructions and or the guidelines, I infect my system with the likes of ICE and figure out why some instructions don't work, and why for users removing the file Windows still does not load properly. So FRST also got updated for the registry keys to fix.
Not to have users just go about (even after reading) doing their own thing creating a waste of time.
07-09-2013 12:44 PM
My Advanced Boot Options does not have "Repair your Computer". It has:
Enable Boot Logging
Last Good Configuration
Directory Services Restore Mode
Disable automatic restart
Disable driver signature enforcement
Sart Windows normally