05-26-2013 03:04 PM - last edited on 05-27-2013 03:26 PM by Quads
Over the last few days I have been hearing audio on my computer. I is a very annoying and intermittent problem. I have not downloaded anything, and the problem appears to have started after a java update. It is very frustrating. Any help will be appreciated.
05-26-2013 03:09 PM
I have successful found a way to mute the audio. It appears to be emanating from "host process for windows services" Any help on removing the malware will be appreciated.
05-26-2013 03:59 PM
This is to make sure the user has seen the Guidelines before starting. Don't run tools
Do you have a Flash Drive??
05-26-2013 04:14 PM - edited 05-26-2013 04:15 PM
I have read the instructions thread. I also do have a flash drive. Thank you for the quick response.
05-26-2013 04:52 PM
Read Slowly and all of it.
Please download http://www.bleepingcomputer.com/download/farbar-re
Transfer it on to the Flash Drive.
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
05-26-2013 06:27 PM
Looks like you may have Harbinger Bookit, maybe
Please read carefully and follow these steps.
Go to http://support.kaspersky.com/2663?el=88446 Click on 1. How to disinfect a compromised system to expand the question then click on the TDSSkiller.exe green link to download and transfer the download to your desktop.
Double click on TDSSKiller.exe that is on the Desktop to run the application,
Open the Change Parameters option and select the detect TDL File system
Then on Start Scan.
If an infected file is detected, the default action will be Cure, click on Continue.
If a suspicious file is detected, the default action will be Skip, click on Continue.
Look for the Filesystem detection If the TDSS FileSystem is detected change the setting from Skip to Delete
It may ask you to reboot the computer to complete the process. Click on Reboot Now.
If no reboot is require, click on Report. A log file should appear. Please copy and paste into Notepad and attach back here.
If a reboot is required, the report can also be found in your root directory, (usually C:\ ) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please attach the log in the post back.
05-26-2013 06:59 PM - edited 05-26-2013 07:00 PM
Here is the requested logs. I am no longer getting the radio advertisements. It appears that this might have stopped it. Then again, this was also intermittent, and stopped after a while yesterday.