07-21-2013 03:15 PM
Getting a suspicious webpage popup... Anyone else seeing this? Norton scan does not show any issues. Happening on family members computer so I am doing the debug remotely. Any suggestions on how to remove the pop-up?
Thanks in advance,
07-22-2013 11:02 AM
You don't have the system in front of you then I won't be dealing with it, due to going through 3 steps. (Me to you then on to the owner)
You are the one acting as the helper / tech support via phone and email. then you are their support like I do for machines, so you deal with it.