08-06-2011 11:32 PM
Here are the links for N360. I'm not sure which version of N360 you need, whether you need standard or premier. So I will post all the various N360 version 5's and you pick out the one that matches your product key.
http://www.norton.com/n360pne_5 (premier - netbook edition)
Please pick the appropriate link based on the product key you have.
After you install the proper N360, then please enter your key in the Renew part or Subscribe. That should pick up the remaining time on your subscription. Please also remember that once the expiration date comes, the product will stop working unless you purchase a new boxed copy or a new key from Symantec. You can shop around and find the best deal and then we will tell you what to do a day or 2 before it expires. Thanks.
Success always occurs in private and failure in full view.
08-07-2011 02:44 AM
I have already done as you suggested and Norton Support suggested - using 360 5 premier.
Used removal tool
Installed with new installer
Go to my account and get shown I am on a Trial Version of NIS and my 360 5.0 Premier desktop still insists it is on a 30 day trial - am over it.
Will reconsider when account is due at e.o.m.
08-07-2011 08:19 AM
Merged with user's ongoing thread for better exposure.
08-07-2011 12:36 PM
Your Norton Accout will show all versions of Norton that have ever been registered to the account. Norton will only allow one of it's security programs to exist on a sysem at a time - installing a new one will automatically uninstall the old (or cause the new one not to install). If Norton 360 is on your system, and you have activated it with a product key, then the number of days remaining on the subscription will show on the main Norton window. You can also run the Subscription Status check from the Support menu to verify the time remaining. Ignore the reference to NIS in your Norton Account - it is no longer active if NIS has been uninstalled.
08-07-2011 02:00 PM
Morning - its not happening.
I know what it is supposed to do but that isn't occurng. can't add s/d in pdf and no good in txt file
Don't know why when I key in my product key it still says trial.
08-07-2011 03:50 PM
Are you using the Product Key from Norton 360 v3? Was this a premier edition? If you have installed version 5 Premier you would need a premier key to activate it. Otherwise you need to install the regular editon of version 5.
08-07-2011 04:08 PM
You have already posrted a new message on this topic and have replies -- it does not help to repeat so I've asked a moderator to move your message and avoid confusing replies .....
08-08-2011 02:10 AM
Hi - Yes I have a Premier Key for v3.0 - was told to use Premier 5.0 as that was the equivalent for Win 7.0 compatibility.
Huwynger - Not sure why you say I have posted a new message on this topic and have replies, I have not posted this question anywhere else and only responded on this thread that I am aware of. This is my original one and only post and thread.
I will talk to Norton support closer to when my sub ends for them to sort out before I renew or decide elsewhere.
08-08-2011 11:26 AM
I'm sorry my mesage appeared directed to you -- it was directed at another person who had jumped into your thread with what they thought was the same problem but wasn't really and was a duplicate of a thread they had started.
Unfortunately I didn't put their name at the beginning of my message and it was left here and not moved with the one I was addressing, which has now been moved into the posters original thread ......
Sorry about that .. your plea of not guilty is accepted and you may leave without a blemish on your character .... <g>