Norton 360

[ZeusZeus]

I just purchaced 360 and I get an error launching Outlook from the previously installed ESET program (which I unistalled) I had installed. The error is asking for the EPLGOU something DLL to been disabled in order for Outlook to open. How do I unistall the plugin? Does anyone have a solution to that?

Thank you!

[Krusty13]

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ZeusZeus wrote:

I just purchaced 360 and I get an error launching Outlook from the previously installed ESET program (which I unistalled) I had installed. The error is asking for the EPLGOU something DLL to been disabled in order for Outlook to open. How do I unistall the plugin? Does anyone have a solution to that?

Thank you!

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Hi ZeusZeus,

You could try the ESET Unistaller available here.  -  http://kb.eset.com/esetkb/index?page=content&id=SOLN2289

Please let us know how you get on.

Thanks,  Dave.

[ZeusZeus]

Dave,

I have already unistalled it using its unistaller but I till get the same error. Any other recommendations? Thank you!

[Krusty13]

I found the following KB Article on their site.  I hope it helps.

http://kb.eset.com/esetkb/index?page=content&id=SOLN2866&actp=search&viewlocale=en_US&searchid=13355...

You may need to uninstall N360 and reinstall ESET to solve this.

Dave.

[ZeusZeus]

Dave,

Thanks a lot but it didn't work. I will not use Outlook, I'll continue using each client seperataly.

[Krusty13]

Here's another KB Article that refers to deleting the extend.dat file.  -  http://kb.eset.nl/esetkb/index?page=content&id=SOLN767

Dave

[ZeusZeus]

Dave,

None of these worked, here is what worked:

Inside Outlook go to Tools Menu, click Trust Center, and then Add-Ins, from there you can disable what's necessary. Thanks for your time though. Hopefully I'll be happy with 360.

[Krusty13]

Thanks for sharing your solution.

Dave.