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Contributor
ronenhaim
Posts: 29
Registered: ‎06-18-2011

Adding identity safe new Login

 How can I add a new login to a new website?

I am entering an https website (Apple's new iCloud website) bet the identity safe widow does not appear to add the new login.

Appreciate your help !



Symantec Employee
prasanna_a
Posts: 1,108
Registered: ‎05-09-2011

Re: Adding identity safe new Login

Hi Ronenhaim,

 

You can try to add the login for the particular URL manually through Edit Logins window.

From toolbar->Identity Safe->Options->Edit Logins->click on new login and the details.

 

Now try to launch the URL and check the logins get filled automatically.

 

Let us know your results.

 

Regards,

Prasanna

Contributor
ronenhaim
Posts: 29
Registered: ‎06-18-2011

Re: Adding identity safe new Login

Hi, Sorry, Doesn't work ( Firefox 7.0.1 )
Symantec Employee
prasanna_a
Posts: 1,108
Registered: ‎05-09-2011

Re: Adding identity safe new Login

[ Edited ]

Hi Ronen,

 

Wanted to make sure that the Norton Toolbar is enabled already right? Is that enabled already?

 

Is that working with other URLs and you have the issue only with this URL? Can you please share the URL with us?

 

Regards,

Prasanna.

Contributor
ronenhaim
Posts: 29
Registered: ‎06-18-2011

Re: Adding identity safe new Login

Hi.

It's working fine with other URLs , the issue is only with this URL :

 

https://www.icloud.com/

Symantec Employee
prasanna_a
Posts: 1,108
Registered: ‎05-09-2011

Re: Adding identity safe new Login

Hi Ronen,

 

Thanks for reporting this issue.

We will raise an incident for this issue and we will track it.

 

Regards,

Prasanna.