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Contributor
kingsindian
Posts: 33
Registered: ‎08-20-2009

Anybody ever used trial pay to get free norton 360v5? What a mess!!!

On nortons website you can go directly to trial pay to purchase norton 360v5 for free on three computers if you buy something. (Reminds me of windows 95). Anyway, I did all that and trial pay void my transaction because I have two email accounts.Who doesn't have more than one email account?

 

Wondering what you think of Norton and there relationship with TrialPay.

SendOfJive
Posts: 10,814
Kudos: 4,861
Solutions: 780
Registered: ‎02-07-2009

Re: Anybody ever used trial pay to get free norton 360v5? What a mess!!!

Hi kingsindian,

 

TrialPay is very strict about identifying legitimate customers in order to prevent fraud.  It sounds like you may have originally registered using one email address and tried to purchase using another.

Contributor
kingsindian
Posts: 33
Registered: ‎08-20-2009

Re: Anybody ever used trial pay to get free norton 360v5? What a mess!!!

Ya, I had purchased under one email address a couple years back and purchased this on a different email thus they voided the free gift.