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Newbie
lstr32
Posts: 1
Registered: ‎04-29-2013

Auto protect won't turn on

I am getting a message that auto protect and several other features are turned off.  I turn them and they turn right back off.  How can I fix this?

Regular Contributor
intesec
Posts: 1,381
Registered: ‎02-11-2013

Re: Auto protect won't turn on

Hi lstr32

Are you up to date with your updates, check your clock for year month day and time?  If you have just loaded Norton then it might have loaded incorrectly.  Do you have or did you have any other security software loaded?

 

 

ATB

 

intesec

Symantec Employee
Alan_JS
Posts: 31
Registered: ‎02-21-2012

Re: Auto protect won't turn on

Hi lstr32,

 

Please run LiveUpdate and check if the issue persists. 

Keep us posted.