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aph
Newbie
aph
Posts: 2
Registered: ‎01-05-2012
Accepted Solution

Auto renewal for an account I'm no longer aware of

I have a renewal on my credit card which is for a Norton subscription I no longer use but I can't find what the account details are.

(This is in addition to my existing account that I use).

On my credit card it says "Norton Annual Renewal, 276165600" Amount GBP 44.99

 

Can anyone tell me how I can get hold of Norton accounts department so that I can find out what it is and cancel the automoatic renewal ?

 

Look forward to your advice.

 

Kind regards,

aph

yank
Posts: 10,050
Kudos: 2,245
Solutions: 511
Registered: ‎12-02-2009

Re: Auto renewal for an account I'm no longer aware of


aph wrote:

I have a renewal on my credit card which is for a Norton subscription I no longer use but I can't find what the account details are.

(This is in addition to my existing account that I use).

On my credit card it says "Norton Annual Renewal, 276165600" Amount GBP 44.99

 

Can anyone tell me how I can get hold of Norton accounts department so that I can find out what it is and cancel the automoatic renewal ?

 

Look forward to your advice.

 

Kind regards,

aph


You can contact Live chat, explain the situation to them and they should be able to help you out.



Live chat- www.norton.com/chat

aph
Newbie
aph
Posts: 2
Registered: ‎01-05-2012

Re: Auto renewal for an account I'm no longer aware of

Thank you!