03-19-2010 08:01 PM
Hi,
Woould like to enquire, I just recieve a copy of Norton 360 3.0 as a gift. If I install it, does it mean it will automatically upgrade me to 360 V4 from the Norton Update Center?
Thx in advance.
03-19-2010 08:40 PM
Hello simka
Welcome to the Norton Users Discussion Forum
With a valid key, you can go directly to version 4 and just enter your key from version 3. You don't have to install version 3 first. Please make sure you get the right version though as there are 2 of them: standard and premier. The difference being the amount of backup space you have.
http://liveupdate.symantec.com/upgrade/N360-ESD-17
http://liveupdate.symantec.com/upgrade/N360-PREMIE
Please remember to run live update after install and check your settings.
This is how to get version 4
Enjoy your gift and please come back and let us know how you did.
Success always occurs in private and failure in full view.
03-19-2010 08:48 PM - edited 03-19-2010 08:49 PM
Hi Slmka,
You will be eligible for free upgrade to N360 V4 if you have N360 1.0/2.0/3.0 and can use the same product key in latest product. It will not be automatically upgraded to V4 if you have V3. You need to manually install N360 V4.
You can directly download V4 from
http://updatecenter.norton.com/manually.ftl
If you provide your current version of the product, you will be redirected to the latest product if available. In your case you will be redirected to N360 V4. Download the product and install V4 directly and use the product key from V3 to activate V4.
Kindly save the Product Key into Norton Account for future reference.
Also note to choose correct flavor of N360 (N360 (or) N360 Premier) as using your Product Key vice versa will not be successful.
Let us know if this info is helpful.
Thanks.
03-20-2010 04:42 AM
If you have got Windows 7, then Norton 360 version 3.0 is not compatible with Windows 7 - only version 3.5 and above are compatible; so it is best if you follow floplot's suggestion, download and install version 4 on your computer, and then use the product key of version 3 to activate your Norton product :-) You will find the product key on the CD sleeve.
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