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Whispertoo
Posts: 15
Registered: ‎01-17-2012

BSOD- Blue Screen of Death

IA few days ago I installed Norton 360 5.1.0.29 on a Win7 64bit HP Pavilion dv4 laptop Running Firefox 4.0.1 Haven't upgraded Firefox to preserve The Norton identity safe feature.

 

Now Im getting the BSOD every few hours. I removed the Norton and the crashes stopped- reinstalled it and the crashes returned.

 

How can I get Norton to play nice with my computer?

PapauZ
Posts: 6,765
Topics: 389
Kudos: 1,020
Solutions: 374
Registered: ‎04-08-2008

Re: BSOD- Blue Screen of Death

Hi,

 

before the Norton product which AV solution did you used?

 

If you use FF, you can install version 9 as well, Norton products have no compatibility issue with it ;).


Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v20.3.1.22, Norton Utilities 16

senthilkumar
Posts: 1,031
Kudos: 224
Solutions: 84
Registered: ‎01-05-2010

Re: BSOD- Blue Screen of Death

Hi Whispertoo,

 

Please follow the instructions which are mentioned  here

 

Thanks,

Senthil