02-23-2012 11:17 AM
Been experiencing random BSOD's and noticed it's happened since installing version 6. Used a program called WhoCrashed and it is identifying ccsetx64.sys as causing the crashes. It points to this being a Symantec file.
Is anybody else experiencing this or is it a known issue?
02-23-2012 12:16 PM
You need to get the information that the blue screen error message gives you. The structure of the error message includes two or more of the following items:
This will help to find out the exact reason for the blue screen in your computer. Do you have any other security products installed in your computer?
02-23-2012 04:56 PM
Below is the information from one of the BSOD's from this afternoon.Interpreting them is beyond my knowledge so I'd appreciate anybody's insight.
STOP: 0x00000050 (0xFFFFF880218AFE8F, 0x0000000000000008, OXFFFFF880218AFE8F, 0x0000000000000002)
I have Malwarebytes and the Windows Defender but both are not active unless I start them. I have all the auto scan features turned off of those 2 programs.
03-01-2012 02:54 AM
Please try creating a Norton Bootable Recovery Tool from any other computer:
Then boot your computer using recovery tool & run a scan. You may also try a Rootkit scan using Norton Power Eraser:
This is to make sure that your computer is safe from threats.