Norton 360

[Prattes]

Using 360, I backed up on 2/24.  I tried to back up again on 4/29, but my destination HDD (500gb) was full and since I hadn't used the computer much since, I cancelled out.  Then I upgraded from Vista to 7.  Now I can only restore 39 files.  My backup drive still has the files, but 360 does not seem to understand there are more sessions on the HDD than the failed back up from 4/29.

Please help me resore the 490_GB of files I had successfully backed up.

Thanks

[DistEd2 Super Bot Obliterator Mobile Master (Norton Mobile Users Discussion Forum)]

Hi, Prattes,

Welcome to our community!

Find the files "arestore.exe" and "arestore.loc" on your hard drive, and copy them to the root directory of your backup drive. Run arestore.exe and it will pick up your other backup sets and let you restore from them. Don't worry if this seems to be taking a while with no visible signs of activity; it's having to reconstruct the indexes and may have to work for a bit for a large drive. But it should get you where you want to go.

Let us know how this works out for you; we'll be standing by!