08-30-2011 08:30 AM - edited 08-30-2011 08:32 AM
I should have 24GB unused online storage for my back, yet I'm receiving an error message that I have too little storage available and need to purchase additional GB.
I currently have 65GB online storage for back-up; I have selected folders that amount for, as shown in preview, for 41GB; yet, when I want to run the back-up, I'm getting a message that I'm using 68GB and need to purchase more.
Where does the additional 27GB come from?
Appreciate any help (the virtual support-bot 'Nathan' is absolutely useless and a waste of time). - thank you in advance.