Norton 360

[PeterJD]

I run Norton 360 on my PC.  Today, after running a full scan and back up on my PC it said that my backup had not been complete, run backup again or change my settings.  Also get a Red button Fix Now.

I have checked my settings, all OK.  I have deleted the old backups and rerun back up, it does back up my files but I still get the same info at the end, ie Back up has not been successful and a fix now button.

I am backing up onto a Terebyte External Drive with 821Gb free.

Gratefull for some assistance.

[HarryP]

Please try the solution mentioned here:

http://community.norton.com/t5/Norton-360/Backup-Problems/m-p/499360/highlight/true#M51426

Thanks,

HarryP

[PeterJD]

Thank you for the link HarryP.  Tried that, still runs backup, backs up 4 files, and still says Backup not complete with a Fix Now red button.

[HarryP · Accepted solution]

Try creating a new backup set, and then run a backup. Check if it completes successfully.

If the problem persists, you can try uninstall and reinstall using Norton remove & reinstall tool:

http://www.norton.com/nrnr

Thanks,

HarryP

[PeterJD]

HarryP

Thank you for all you help.  It took an unistall and reinstall to sort.  Happy machine now.