09-04-2012 04:39 AM
No luck using Norton's online help on this so hope someone can help! I have been using 360 to backup my entire computer for over a year without issues. A couple weeks ago it starts failing without an error code and just says "backup had a problem. Check that your stoarge device or drive is connected". I backup on an Iomega standalone that is devoted to only backup. The backup is ~280GB, but there is an extra 139GB left on the 1TB drive. Wondering if it is related to my recent upgrade to V6.3, but I have no clue what to do. Thanks for your time!
Solved! Go to Solution.
09-06-2012 06:08 PM
Thanks so much! So simple! I thought the 360 software updated itself as updates were issued, but I guess not.
The software will download the updates on it's own, but occasionally an update will require a reboot. If you are someone that leaves the computer on 24/7, you need to manually run the LiveUpdate once in a while and it will tell you if a reboot is required.
Or, you could just reboot once a week to get any waiting updates.