Norton 360

[newtoncd]

I have a DSL connection that will periodically drop out for about 30-60 seconds. 

Because of this drop out, the online backup will get to about 75-80% and is not able to complete the backup.  When I bring the program back up, it tries to restart the backup from 0%.

Is there anyway to change the protocol or functionality in that if the backup fails, it will pick up where it left off?

Thanks.

[yogesh_mohan]

Hi newtoncd,

Welcome to Norton Community!

If you check the System Requirements for Norton 360 3.0, it's recommended to have a broadband or high-speed internet connection for Online Backup.

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20090126154320EN

So, it's understood that Online Backup won't work properly with similar connection which periodically drops out for about 30-60 secs.  I don't think that it will then start from the beginning - 0% and there is no way to configure it to start from where it has been stopped.

Yogesh

[newtoncd]

It definitely restarts at 0%, seems like it would be feasible for the backup to pick up where it left off.

Either that, or I wish Qwest would fix my DSL connection ... ;-)

[mdturner]

Certainly sounds as though you should havea word with your DSL provider to get the issues resolved.