08-24-2009 06:26 PM
I have a DSL connection that will periodically drop out for about 30-60 seconds.
Because of this drop out, the online backup will get to about 75-80% and is not able to complete the backup. When I bring the program back up, it tries to restart the backup from 0%.
Is there anyway to change the protocol or functionality in that if the backup fails, it will pick up where it left off?
08-25-2009 08:41 AM
Welcome to Norton Community!
If you check the System Requirements for Norton 360 3.0, it's recommended to have a broadband or high-speed internet connection for Online Backup.
So, it's understood that Online Backup won't work properly with similar connection which periodically drops out for about 30-60 secs. I don't think that it will then start from the beginning - 0% and there is no way to configure it to start from where it has been stopped.
08-26-2009 08:10 PM
It definitely restarts at 0%, seems like it would be feasible for the backup to pick up where it left off.
Either that, or I wish Qwest would fix my DSL connection ... ;-)
08-27-2009 12:01 AM
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