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Newbie
Bruce1804
Posts: 2
Registered: ‎01-25-2012
Accepted Solution

Blocking or unblocking computer processes

This is my first message on this forum so if I have made an error in how or where I placed it I could use some corrective advice.  For sometime I have known that Norton regularly blocks three programs that are outbound from my computer. These are Windows programs called; svchost.exe, conhost.exe, and C:\Windows\syswow64\wbem\wmiprvse.exe.  I have not understood what was going on and could not decide if it was OK or not.  Past communications with Norton Support were of no help.  Now I find that all these programs are in fact supposed to be there for correct operation of my Windows 7.  I figured I needed to make a change in the Firewall settings.  But I can find only the conhost.exe which I changed to allow.  Now it seems even that may have been unnecessary and ill advised. However, I cannot change it back to "auto" as it was because the only options are block, unblock, and custom, which is a scary mess.  So do I need to make changes in Norton to allow these processes to continue unblocked or am I misinterpreting what blocked means on my security history?  Plus if it was Ok as it was do I now need to do something special to get the svchost.exe back to auto?

Super Trojan Terminator
Krusty13
Posts: 3,317
Registered: ‎05-31-2011

Re: Blocking or unblocking computer processes

Hi,

 

Can I suggest you open N360 Settings > Firewall and on the General tab click Reset.  The Norton Smart Firewall will automatically create rules as required.

 

Is what you are seeing logs in your Security History saying "Unauthorized access blocked (Access Process Data)"?  All this means is that processes were blocked from accessing Norton Files.  The processes will continue to run as normal.  This isn't anything to worry about.

 

Thanks,

Dave

Windows 7 x64 SP1     N360v20.3.1.22     NU16     SSR 2013     Secunia PSI     SpywareBlaster     NoScript     MBAM free     SAS free

Newbie
Bruce1804
Posts: 2
Registered: ‎01-25-2012

Re: Blocking or unblocking computer processes

Thanks Dave!  Worked perfectly.  I could only give one kudo but if I could I would give more,