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Norton Fighter
Krusty13
Posts: 6,637
Registered: ‎05-31-2011
Accepted Solution

Bug in Chrome Toolbar

[ Edited ]

Hello all,

 

I have noticed what I believe is a bug with the Norton Toolbar in Google Chrome.  When I run a search from the address bar (to avoid Google instant  :smileymad:),  the Norton Toolbar disappears.  Also,  the Safe Site icons do not display.

 

Please see below.

 

Toolbar Error in Chrome.PNG

 

Thanks,  Dave.

W W W  =  Wild Wild West.    Be careful out there!

Symantec Employee
Princila
Posts: 25
Registered: ‎10-14-2009

Re: Bug in Chrome Toolbar

 

Norton Fighter
Krusty13
Posts: 6,637
Registered: ‎05-31-2011

Re: Bug in Chrome Toolbar

:smileyhappy:

 

You are welcome!  I have since noticed that it is inconsistent.  Happens sometimes and other times works as it should.

 

Dave.

W W W  =  Wild Wild West.    Be careful out there!

Symantec Employee
Princila
Posts: 25
Registered: ‎10-14-2009

Re: Bug in Chrome Toolbar

Dave,

This problem is a known issue and we are tracking it with a defect.

 

Is occurs only when ‘Google Instant is ON’ [from either 'Chrome Instant' ON under Browser Options (OR) set 'Google Instant Predictions' ON from Search Settings under Gear icon in Google page]

Can you please disable Instant option and check if you still see the issue?

 

 

Thanks

Princila

 

 

Norton Fighter
Krusty13
Posts: 6,637
Registered: ‎05-31-2011

Re: Bug in Chrome Toolbar

[ Edited ]

Hi Princila,

 

Thanks for the quick response and the feedback.

 

I do not like Google Instant.  I think it is a PITA!  :smileywink:

 

In "Basics" settings "Enable Instant" is unchecked.  In "Under the Bonnet" I have "Use a prediction service to help complete searches..." unchecked.  The reason I use the address bar is these settings stick.  I clear cookies,  history and other data when I close Chrome.

 

The Search Settings under the gear icon do not stick as they require me to save cookies.  I will change this setting too and do some testing.

 

Thanks,  Dave.

 

Edit:  I have just checked and the gear icon has vanished.  I guess they want me to sign in,  which I would rather not do.

 

Chrome - No gear icon.PNG

 

 

W W W  =  Wild Wild West.    Be careful out there!