12-01-2010 03:41 AM
Please help! I have installed a slightly older version of Norton 360 on my new laptop (Windows 7) and now the CD/DVD drive is not found in My Computer. I contacted the store where I got the laptop from and was told there was a patch on the Norton website. Please could someone let me know where I can find that? Many thanks in advance.
12-01-2010 05:12 AM - last edited on 12-01-2010 05:07 PM by shannons
It looks like you may have to install the GEAR driver as outlined over here in this thread (Vineeth's post):
In case the link in the thread leads to a blank page (I tried it out and it worked, but just to be on the safe side...), then you can find another link for the GEAR driver over here:
PS: If you are running Norton 360 version 4 (the only version which is currently compatible with Windows 7), please run LiveUpdate until you get all the latest patches and then reboot your computer.
[edit: Clarified subject.]
Ladies and Gentlemen, we are now ready for take-off. We would like to remind you that smoking and flaming are prohibited on all boards of this forum. We wish you an enjoyable flight with Norton Airlines.