Can't Download Norton 360 5.0

zsolt · ‎03-02-2011

Hi...I reinstalled windows today (due to a massive virus I had to wipe my laptop clean) and then purchased norton 360 ....I am tryin to download but the download is very slow - almost not moving at all ..it downloads about 1 % in a half an hour can anyone please helm me figuring out what is blocking my download? (I have turned off the firewall and removed the previous antivirus program with an uninstaller) ..

PapauZ · ‎04-08-2008

Hi,

you can download latest Norton 360 installer from these links (make sure you download the right version):
- www.norton.com/n360s_5 Standard with 2GB Online Storage
- www.norton.com/n360p_5 Premier with 25GB Online Storage
- www.norton.com/n360sne_5 Standard Netbook Edition with 2GB Online Storage
- www.norton.com/n360pne_5 Premier Netbook Edition with 25GB Online Storage
- for other languages than English please go to the Norton Update Center: www.norton.com/nuc

ps: I will ask the mods to move this topic to the 360 board, a link will be here for you.

Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v20.3.1.22, Norton Utilities 16

zsolt · ‎03-02-2011

Thanks for the quick reply - I clicked on the link and it started downloading but it is telling me it will take 15 hours - does not sound right. By the way - when my original download of Norton got to about 54 % I got a dialogue box saying automatic download can't continue go to manual - went to manual and it started back from 0 but with virutally no donwload progess. does this make any sense?

Thanks again for your help

huwyngr · ‎04-13-2008

Are you sure your reinstall is complete and all the infections gone? Is anything else slow in your internet connection?

How do you connect to the internet? Dial Up, DSL, Cable, Satellite .....

Did you try the shortcuts to your specific product in PapauZ's message and specify SAVE, not Run ? Try SAVE to a location on your computer where you can find the file and then you can install off line. Try the same shortcut using another computer and SAVE then you can move the file across on a CD or a thumbdrive.

Hugh

zsolt · ‎03-02-2011

Hi,..I think you were right as in the virus may not have been completely removed ...I did another windows reinstall and then directly to Norton to install the antivirus ...I really appreciate your help - has been two days lost trying to fix this even tho I had a previous antivirus (Mc) ...looks like Norton is actually better. Again, thanks very much for your suggestions and help.