08-06-2012 07:41 AM
Ok, so yesterday I was using my computer running Windows 7 and this Symantec Endpoint Protection notification showed up saying I was being attacked by something called Blackhole, though I don't remember what the other text was, I looked up the pid on google and a Symantec attack signature link showed up, after going to that link it suggested running NPE, which told me I had a file that did not look right, I forgot the complete name, but it had Boot in the name, after I selected to fix the file it rebooted, but as it said starting windows it froze and a blue screen showed up for half a second before giving me the options to retry or use windows System recovery options, So I tried that but it wouldn't work, then I tried windows memory diagnostics, which didn't work either. Now I can't boot it without getting the same screens and the same problems, any help someone can give me would be appreciated.
08-06-2012 04:38 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Unfortunately, with the amount of threads means the waiting time is longer, Norton continually Blocking files won't hurt your system but is is just annoying, Please wait and be patient. I am trying to keep up, spending hours here to script and clean machines on a first come/first served basis. If you or someone adds to your thread It will be pushed back in line due to the new update. I use the boards in reverse to what is seen
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
What is your Operating syste, including if it is 32 bit or 64 bit ?? And do you have a Flash Drive??
08-06-2012 06:05 PM
Read Slowly and all of it.
Please download http://www.bleepingcomputer.com/download/farbar-re
Transfer it on to the Flash Drive
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
08-06-2012 08:20 PM
I'm extremely sorry about this but, whilst I was waiting for a reply to this thread I brought my computer back to the college I work at, and asked if one of the ITs could help me with it, I'll have it back in a day or two. Hopefully they'll be able to do the same work that you could've helped me in doing, I'll create a new thread if they can't find a solution, again, my sincerest apologies for wasting your time on what you've done so far, I hope you can keep up the great volunteer feedback to create solutions for the people who need them.