Re: Can you help with a Trojan infestation?

Quads · ‎07-21-2008

Disable Norton for say 30 minutes

Start OTL, under Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom) and run the script. (Red Run Fix Button)

The output log, should be placed in the C:\ _OTL folder after.

Attach log.

Quads

axeman223 · ‎07-22-2012

Scan complete - File attached

Quads · ‎07-21-2008

How is your system running now??

Quads

axeman223 · ‎07-22-2012

All appears well - nothing unusual happening. Are we finished?

Quads · ‎07-21-2008

Disable Norton

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

After that you are free to go on your merry way. You are now fixed / Solved.

If you want Malwarebytes download the Free version to install and don't click the Trial button

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

Quads