07-12-2008 10:10 AM
07-16-2008 09:04 AM
I am unable to find the link you reference, can you post the actual url you are talking about.
As far as pc tuneup being disabled, if you disable all the automatic scans, in the schedule page, then yes the PC Tuneup icon will become gray and will not be enabled. This is expected behavior.
07-16-2008 04:27 PM
This the link jaybopj claims he got in an e-mail from Symantec Tech support, I copied jaybopj post from 7-9-08 from PC Tuneup DIsabled:
"I sent another email to support and they sent the following link http://solutions.symantec.com/sdccommon/asp/symcu_
It references Enabling Symantec startup files for Norton 360 2.0 which has to do with some of the Symantec Services so I made the changes restarted my PC and PC Tuneup is showing protected. Also, I shutdown my PC for one hour logged back in ran PC Tuneup
DIagnostics and so far PC Tuneup is still Protected. Once I logout tonight I wont log back in until tomorrow evening and I will
see if PC Tuneup is still Protected."
So is link from Symantec & does it get PC Tuneup to start working automatically again?
07-16-2008 04:39 PM
For what it is worth, the link is from Symantec.
On my PC under services I have com host and Symantec core LC set to "Manual" and not started.
and I do not have any entry for Symantec Symsnap VSS provider. Others are all automatic and started.
Now it is possible that I may have changed the com host entry (based on other non Norton advice) but certainly not the others.
07-17-2008 08:02 AM
07-17-2008 11:39 AM
Try this link:
That should work better. Thanks!