Norton 360

[dickevans Super RootKit Eradicator]

Guy,

You should be able to configure your backup set so that it backs up each day. After the first day it will only backup the files that have changed. This sounds like what you are looking for. Monthly you should start over with a new full backup and then go to daily incremental backups. NSS will do all of this for you if you set the different parameters correctly. Have no fear NSS will not delete the old backup until the new full backup is firmly on the disk.

We'll be here when you need us

[Gsmith]

Dick and Pi,

I set up a new backup set per your instructions and I get identical results.   Backup sits at 99% complete for 3 hours and does not finish.  When I cancel the job it says "another back up is running.  please try again later".  Where do I go from here?

Guy

[Pi]

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Gsmith wrote:

Dick and Pi,

I set up a new backup set per your instructions and I get identical results.   Backup sits at 99% complete for 3 hours and does not finish.  When I cancel the job it says "another back up is running.  please try again later".  Where do I go from here?

Guy

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Let's try this. Don't back up everything. Just do some files and folders like your important data. Maybe you can narrow down to see what is getting stuck on.

[dickevans Super RootKit Eradicator]

I might also add - let the backup start by itself. Do not start the backup manually.

[wild suspicion on my part]

Had a mouse that stuttered and when I though I was clicking once it double clicked, sometimes.

The auto start should eliminate that possibility and might eliminate the error message.

[Gsmith]

Dick and Pi,

Regarding my inability to complete back up  of the reconfigured backup set (C), I can see it in my backup folder on the external drive and it looks like it did back up to that point. The file is 19.3 GB in size.  However, when I look at Start\My Computer\Other\Norton Backup Drive, the new set C is not shown like my old sets are.  Do you think the hangup could be in the registering of set C in Norton Backup Drive?  I still have the notice from last night that says "Another backup set is running. Please try again later".

Guy

[Gsmith]

To Norton Forum,

Through trial and error, I've developed a procedure for dealing with this problem and would like to attach it for other people's use.

Thanks for your help,

Gsmith

[dickevans Super RootKit Eradicator]

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Gsmith wrote:

Dick and Pi,

Regarding my inability to complete back up  of the reconfigured backup set (C), I can see it in my backup folder on the external drive and it looks like it did back up to that point. The file is 19.3 GB in size.  However, when I look at Start\My Computer\Other\Norton Backup Drive, the new set C is not shown like my old sets are.  Do you think the hangup could be in the registering of set C in Norton Backup Drive?  I still have the notice from last night that says "Another backup set is running. Please try again later".

Guy

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Guy,

Is there any chance that you have a backup scheduled in the Windows scheduler?

{another wild thought]