09-16-2012 02:40 PM
I have just finished reformatting my hard drive and reinstalling windows vista and I am attempting to reinstall Norton 360. I have run the product removal tool to make sure that everything is off of my computer but when I attempt to install Norton 360 after downloading it from my account I get this message:
A problem has occurred that needs your attention:
N360 will not install in compatibiity mode. Close the window and restart the installer in normal mode.
Compatibiity is indeed mispelled on the screen. That is what comes up when I try to run it.
I have closed the window and right-clicked on the installer and then clicked on the compatibility tab only to find that "run in compatibility mode" is already unchecked. I have tried checking it and then running the installer. Same message. Then unchecking it and trying it again. All to no avail.
Solved! Go to Solution.