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Super Spam Squasher
Bombastus
Posts: 1,686
Registered: ‎11-16-2009

Re: Computer rendered useless! Please help asap!

Sorry to hear about your troubles. :( I hope you get help soon! I know Quads is kept quite busy.

Bot Obliterator
Quads
Posts: 13,251
Registered: ‎07-21-2008

Re: Computer rendered useless! Please help asap!

Just keep bumping as that will keep making the thread go to the top, my reverse.

 

Quads

Bot Obliterator
Quads
Posts: 13,251
Registered: ‎07-21-2008

Re: Computer rendered useless! Please help asap!

I notice your 2 threads are on 2 different boards, one on NIS and one on N360

 

Quads

Contributor
BLM91
Posts: 42
Registered: ‎06-09-2012

Re: Computer rendered useless! Please help asap!

I didn't realise there were 2 threads to be honest quads. I've been using my mobile to post. Really sorry about that
Contributor
BLM91
Posts: 42
Registered: ‎06-09-2012

Re: Computer rendered useless! Please help asap!

You've helped me with a case before and fixed it. Is that what you're referring to or have i somehow posted this thread twice. If i have done that. it was a genuine mistake and I'm really sorry
Bot Obliterator
Quads
Posts: 13,251
Registered: ‎07-21-2008

Re: Computer rendered useless! Please help asap!

You have posted for 2 different Norton product boards

 

Quads

Contributor
BLM91
Posts: 42
Registered: ‎06-09-2012

Re: Computer rendered useless! Please help asap!

Ah I didnt realise I had. I have Norton 360, so that's the thread it should be in.
My computer is a bit more responsive but still doesn't let me do certain stuff and when I boot up Haktool.Rootkit is being detected
Bot Obliterator
Quads
Posts: 13,251
Registered: ‎07-21-2008

Re: Computer rendered useless! Please help asap!

What and where is the file detected??

 

Quads

Contributor
BLM91
Posts: 42
Registered: ‎06-09-2012

Re: Computer rendered useless! Please help asap!

Hacktool.Rootkit is detected in C:\users\Ben\appdata\local\temp\xxgltgsc.sys

Unauthorized access blocked (protect virtual memory) showed up and it says actor file is c:\windows\system32\svchost.exe and the target is C:\ProgramFiles\Norton360\Engine\3.8.3.6\ccSvcHst.exe

I'm still also unable to access this website on my laptop

Also as I mentioned earlier, I have a mysterious new application file in my "Ben" folder.
Contributor
BLM91
Posts: 42
Registered: ‎06-09-2012

Re: Computer rendered useless! Please help asap!

Also just had a pop up saying an intrusion by 176.53.123.2 was blocked. Application path \Device\harddiskvolume3\windows\system32\svchost.exe