Norton 360

[sardos]

My PC: Toshiba Equium P200-1IR DC2G120 * 2.00GB RAM * 32-bit

C drive: 14.6 GB free of 55.8 * E drive: 44.1 GB free of 54.4

Norton has started telling me my PC "requires disk optimization to improve performance".

Disk C is analyzed in about 2 or 3 minutes, but when disk E is being defragmented, the PC

freezes and after a while bluescreens and shuts down, usually after several minutes,

although it once ran for some 27 minutes before freezing. Norton suggested I run a

comprehensive scan: I did, and it froze. I tried a defragmenting tool; that froze, too,

Windows CHKDSK said one of my disks needed to be "cheched for consistency". It ran its

checks, but to no avail: the 'Attention' message remains, and the PC continues to freeze 

and bluescreen whenever I try to optimize/defragment disk E. I confess to being a

Technophobe First Class: to me, my PC is a typewriter with a tv screen and a music system.

I cannot (and have no wish to be able to) tell a widget from a gizmo. Any thoughts, anyone?

[yogesh_mohan]

Let us know the version of Norton 360 you have and your Operating System. Also, let us know if you have any other security programs or disk maintenance programs installed in your computer.

Check whether the defragmentation from Windows works and let us know the results. Click the Start button, then click All Programs > Accessories > System Tools > Disk Defragmenter. Then click Defragment Now.

Yogesh

[yogesh_mohan]

Let us know the version of Norton 360 you have and your Operating System. Also, let us know if you have any other security programs or disk maintenance programs installed in your computer.

[yogesh_mohan]

Check whether the defragmentation from Windows works and let us know the results. Click the Start button, then click All Programs > Accessories > System Tools > Disk Defragmenter. Then click Defragment Now.

[yogesh_mohan]

Yogesh

[SendOfJive Norton Fighter]

Hi sardos,

In XP, the optimizer defragments the boot volume only (%systemroot%), normally the C:\Windows folder.  In Vista and WIndows 7 the entire drive that contains the boot volume is defragmented.  Assuming in your case that C:\ is your boot drive, optimizer should not even be attempting to defrag E:\.  You would need to run the Windows Defragmenter manually for drives other than C:\.

[sardos]

Excellent advice! Thank you for your time and trouble.