Norton 360

[boongsong]

As of yesterday (8/27), when I turn my computer on, and click on a link that requires a log-in, I'm not prompted to log-in to Norton 360. I have to open Norton and log-in there and then the log-in info for the link appears.

In the past, I would always get a Log-In prompt at the top of  the page.

Any idea why it no longer prompts me?

[peterweb Worm Eliminator · Accepted solution]

---

boongsong wrote:

As of yesterday (8/27), when I turn my computer on, and click on a link that requires a log-in, I'm not prompted to log-in to Norton 360. I have to open Norton and log-in there and then the log-in info for the link appears.

In the past, I would always get a Log-In prompt at the top of  the page.

Any idea why it no longer prompts me?

---

What version of 360 are you using? Support About

A couple of suggestions.

Have you run LiveUpdate manually a few times, rebooting as necessary, until no updates are available?

Try clicking on Support - Get Support to run  Autofix to check your installation and fix what it finds.

Let us know if these help.

[boongsong]

Thank you Peterweb for the response.

I am running ver 19.8.0.14

When I opened 360, it ran auto fix and update. All is current and no problems were found.

I then did a reboot and now I am getting the Log In prompt at the top of the page.

Consider this problem solved.

Thanks for your help. Much appreciated.

[peterweb Worm Eliminator]

Good to hear you have things working again.

It is amazing how many issues can be solved with a reboot.