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Visitor
aniyah2019
Posts: 2
Registered: ‎06-29-2012
Accepted Solution

Drive B other Error

Hi I am having a problem using Disk Optimization eveytime I run it this error pops up and I am not sure why?  I have Norton 360 6.0 Version  Window 7 64 bit Operating system and Compaq Presario cq56-219wm  Intel Celeron 900 can someone please help me solve this issue?

Symantec Employee
HarryP
Posts: 736
Registered: ‎07-23-2010

Re: Drive B other Error

Hi Aniyah2019,

 

Welcome to Norton Community!!

 

Please try the solution mentioned in the following thread & let me know the results:

http://community.norton.com/t5/Norton-360/Drive-B-Other-Error/m-p/453504/highlight/true#M46418

 

Thanks,

HarryP

Visitor
aniyah2019
Posts: 2
Registered: ‎06-29-2012

Re: Drive B other Error

[ Edited ]

Thanks Harry P that did the trick :)

Newbie
BrianScottC
Posts: 1
Registered: ‎07-21-2012

Re: Drive B other Error

I am having the same problem and the problem has been ongoing for several years with the previous two verisons of Norton 360. I tried deleting the repository folder in the past using those previous editions with no success, so I eventually disabled optimization. Since installing the newest edition 6.2.1.5 the error has reappered. I retried deleting the repository folder and restarting using the forum instructions and the error remains. I have an HP m8100n machine running Windows 7 (64-bit), AMD X2 5600+ processor with 6GB ram. There is a D: recovery drive partition and several other drives with letters after D:, but no B: drive is installed.

 

Any help is appreciated.

Thanks

BrianScottC