Norton 360

[shawn77]

I had the same problem due to a rogue.This helped me

http://social.technet.microsoft.com/Forums/en-US/w7itprosecurity/thread/5366225a-46e7-4d6c-a389-8bd1...

Used the registry keys given here

[djfranzen]

Thanks for the directions. Worked great the first time.

[sunbrat2000]

Where do I find the Norton Removal Tool?

[sunbrat2000]

I do not have a Base Filtering Engine either. I also have a Dell, it is a Studio

[Quads]

Error 5013,3 can be caused by zeroaccess removing Windows services in varing degrees see

http://community.norton.com/t5/Norton-360/Error-quot-5013-3-quot-and-trojan-patchep-sys/td-p/757594

I have had a hand full of systems with this error to deal with.

Quads