08-27-2011 09:47 AM
Welcome to Norton Commmunity. Can you please give few information like what version of Norton 360 you use either V.4 or V5.. you can check that on Main interface of Norton 360 by clicking Support and in that about.
08-27-2011 01:33 PM
Then Please try the steps mentioned in the below link.Run live update untill it shows no updates are required.
Let me know if you have any issues
08-28-2011 04:11 PM
I am having the same problem. I have the latest version and I have restarted multiple times. I keep getting the same error message. Is there anything else I can do?
If 360 is the only Norton product you have on your computer try this: http://us.norton.com/support/kb/web_view.jsp?wv_ty