Norton 360

[daryush]

I try to update and run liveupdate but I get this error message (8920, 1240), any ideas to fix the problem

[viswaanathan_98]

Hello daryush.

                         Welcome to Norton Commmunity. Can you please give few information like what version of Norton 360 you use either V.4 or V5.. you can check that on Main interface of Norton 360 by clicking Support and in that about.

Viswanthan

[daryush]

Hi Viswanthan

   the version is Norton 360 5.1.0.29

Thanks

[viswaanathan_98]

Daryush,

                Then Please try the steps mentioned in the below link.Run live update untill it shows no updates are required.

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=kb20110217223541EN_EndUserPro...

Let me know if you have any issues

Viswanathan

[gabtomasko]

Hi,

I am having the same problem. I have the latest version and I have restarted multiple times. I keep getting the same error message. Is there anything else I can do?

[Defence]

You could try doing a reinstallation of Norton.

[dickevans Super RootKit Eradicator]

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gabtomasko wrote:

Hi,

I am having the same problem. I have the latest version and I have restarted multiple times. I keep getting the same error message. Is there anything else I can do?

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Welcome,

If 360 is the only Norton product you have on your computer try this:  http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20110217171332EN

[daryush]

I could fix it after reinstalling the Norton software, it took me long but it fixed the problem