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Newbie
chrisk3003
Posts: 2
Registered: ‎04-03-2011
Accepted Solution

Error message: 3035,6

[ Edited ]

I'm getting Error:3035,6. As I am not exactly computer savvy I am lost. Can anyone help in easy layman terms please?

 

 

[edit: Clarified subject.]

Phil_D
Posts: 7,610
Topics: 205
Kudos: 2,525
Solutions: 384
Registered: ‎06-10-2008

Re: Error!!

Hello chrisk3003 and welcome!

 

Could you please tell us which Norton product (Norton 360, Norton AntiVirus, Norton Internet Security) and version you are using?  The version number can be checked from from the main product interface Support > About.

 

Thanks!

Norton Internet Security • Comcast NSS • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
"Anyone who isn't confused really doesn't understand the situation."  Edward R. Murrow

Newbie
chrisk3003
Posts: 2
Registered: ‎04-03-2011

Re: Error!!

Hi, I have Norton 360 Premier edition version 5.0.0.125

Phil_D
Posts: 7,610
Topics: 205
Kudos: 2,525
Solutions: 384
Registered: ‎06-10-2008

Re: Error!!

Okay.

 

From the main 360 interface, please Run LiveUpdate a few times, restart the computer and let us know how you do.

 

Thanks!

Norton Internet Security • Comcast NSS • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
"Anyone who isn't confused really doesn't understand the situation."  Edward R. Murrow

Regular Contributor
BanMidou
Posts: 721
Registered: ‎12-17-2010

Re: Error!!

Hi

 

 

try these suggestions

 

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100802154251EN

 

if that fails you have to reinstall product

 

download Removal tool

 

download your 360 version

 

 

http://www.norton.com/n360s_5 (standard)
http://www.norton.com/n360p_5 (premier)


http://www.norton.com/n360sne_5 (standard - netbook edition)

http://www.norton.com/n360pne_5 (premier - netbook edition)

 

disconnect from internet Uninstall via control panel Add/remove 

 

 

run removal tool Install   N360

 

run live update till no more updates are available

Midou