06-27-2010 03:57 PM
Hi there to all helpers
Well I just bought this new computer and started it I have a lics'key numbe rfor my last computer
when I started it up the new it came up to activethe trail Norton Product I said yesI could not find where to put the key number in it then came up with this message Error message 3042,1 after I install my norton 2010 product then it went thru lot of windows to this module 3040, error 10067 Smatr firewall E0x80040300H/Result0x80040300 sowhen I start up the computer this comes up
so can anyone help or I will be forced to uninstall this of the compter
06-28-2010 06:07 AM
Can you tell us which Norton product you use, and what is the exact version number of it?
You can find the version number here: Help & Support -> About menu.
Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v18.104.22.168
06-28-2010 10:17 PM
Welcome to the community!
If you are using Norton 360, please follow the instructions in the KB article below.
If you are using Norton 2010, please follow the instructions in the following KB article.
Let us know if this helps.