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Super Trojan Terminator
Krusty13
Posts: 3,330
Registered: ‎05-31-2011
Accepted Solution

Excellent Customer Service

[ Edited ]

Hello Norton Community,

 

I have just restored my system back to factory condition and on installing N360 I initially had a problem activating my Norton Product. A quick call to Customer Service had this sorted in no time.  The Customer Support rep also apologized to me for having the problem and added 30 days to my subscription.  Thank you Vinuk!

 

I cannot say enough for the service from Customer Support I have received in the time I have had Norton Products installed.  Not only does Symantec provide world class protection,  but their support team is polite and professional.

 

Thanks,  Dave.

Windows 7 x64 SP1     N360v20.3.1.22     NU16     SSR 2013     Secunia PSI     SpywareBlaster     NoScript     MBAM free     SAS free

huwyngr
Posts: 19,004
Topics: 906
Kudos: 2,331
Solutions: 337
Registered: ‎04-13-2008

Re: Excellent Customer Service

Most of us know how good they are but I know they appreciate being recognized here so thanks for posting ....



Hugh