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Newbie
Bafadnil
Posts: 1
Registered: ‎04-03-2012

False downloads

I have just been into my Norton Account and find that I only have 1 download left out of three.  As I only have 360 on one machine I don't know what happened to the other download.  How do you query that?

Super Trojan Terminator
Krusty13
Posts: 3,301
Registered: ‎05-31-2011

Re: False downloads

Welcome Bafadnil,

 

You can check with Customer Support about this.  Live Chat is usually the quickest.  You can reach them here  -  http://www.norton.com/chat.

 

Thanks,  Dave.

Windows 7 x64 SP1     N360v20.3.1.22     NU16     SSR 2013     Secunia PSI     SpywareBlaster     NoScript     MBAM free     SAS free

dickevans
Posts: 9,203
Registered: ‎04-08-2008

Re: False downloads


Bafadnil wrote:

I have just been into my Norton Account and find that I only have 1 download left out of three.  As I only have 360 on one machine I don't know what happened to the other download.  How do you query that?


Hi,

Did you by chance have to reinstall the program?

Krusty's recommendation to work with customer support via chat is the quickest route to a solution.

Keep us in the loop

Dick
Win7x64 SP1 current NIS V20