Norton 360

[xxxpersonxxx]

Hey everyone. My PC recently got infected by 2 viruses, one that attacks the registry and another that impersonates a windows system program. Norton 360 didn't stop or notice these and I had to remove them manually with reg edit  :P, Took 6 hours but it was worth it. ( Restore Didn't work, and I got many restore errors I'm thinking the virus had something to do with it. ) 

I preserved them and made sure they can't run. Where can I upload these files to norton so they can create a virus defenition for it?

[floplot Norton Fighter]

Hello xxxpersonxxx

Please pick the appropriate link and follow the instructions.

Please use this link if you think that a file is a false positive:

https://submit.symantec.com/dispute/

If there is a possibility that the file might be infected, please submit it to Symantec using this link:


https://submit.symantec.com/websubmit/retail.cgi



Another alternative which is fast you can use Threat Expert:

http://www.threatexpert.com/submit.aspx

(Thanks to Yaso for providing the links)

Please come back and let us know how you made out. Thanks.

[xxxpersonxxx]

Hey floplot,

I looked at the links but why would I have to put personal info when submitting a file to norton, and for the threat explorer website, is it used by symantec from there if I were to upload it?

Thanks,

  -Alex

Also thanks to Yaso if you'll read this :P

[floplot Norton Fighter]

Hello Alex

The personal information is most likely asked for since this form is supposed to be used by only users of Norton products. I would assume that by asking these questions, they can make sure you are a user of Norton products.

The link for threatexpert is a site where you can quickly make sure that the file you think is malicious is malicious.