01-22-2009 08:51 AM
Before the norton 360 subscription expired, I renewed the norton 360 software. After downloading and installing the norton 360software, my ability to share files and printers has stopped. This same issue happened when I went to norton 360 after upgrading from norton 2005. I think it has to do with the traffic rules or the program rules.
The other computer are using norton 15.5 and 16.2.
I have had the support delete norton 360 but the problem remains.
Solved! Go to Solution.
01-22-2009 09:37 AM
To confirm: You are not able to perform file sharing even after removing/deleting Norton 360. Right?
Did you use Norton Removal tool for deleting/removing Norton 360?
If you have Norton 360 installed, check the My Network from the main window of Norton 360 and make sure that the other computers/network through which you share files and printer is Trusted. Also, check in the Firewall Settings > Network tab, and make sure that your network is in trusted category.
01-22-2009 09:59 AM
Yes, Norton support ran the tool to remove all Symantec software.
Looks like the problem is I had to add the network computers to the network locations and give their IP addresses.
It must have deleted them when we did the update.