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Visitor
DavidBelian
Posts: 2
Registered: ‎01-22-2009
Accepted Solution

File and Printer sharing doesn't work after upgrading to Norton 360 v 2.0

Before the norton 360 subscription expired, I renewed the norton 360 software. After downloading and installing the  norton 360software, my ability to share files and printers has stopped. This same issue happened when I went to  norton 360 after upgrading from norton 2005. I think it has to do with the traffic rules or the program rules.

 

The other computer are using norton 15.5 and 16.2.

 

I have had the support delete norton 360 but the problem remains.

 

Stuck.

 

 

Volunteer
yogesh_mohan
Posts: 5,302
Registered: ‎07-29-2008

Re: File and Printer sharing doesn't work after upgrading to Norton 360 v 2.0

Hi Davidbelian,

 

To confirm: You are not able to perform file sharing even after removing/deleting Norton 360. Right?

Did you use Norton Removal tool for deleting/removing Norton 360?

 

If you have Norton 360 installed, check the My Network from the main window of Norton 360 and make sure that the other computers/network through which you share files and printer is Trusted. Also, check in the Firewall Settings > Network tab, and make sure that your network is in trusted category.

 

Yogesh

 

Visitor
DavidBelian
Posts: 2
Registered: ‎01-22-2009

Re: File and Printer sharing doesn't work after upgrading to Norton 360 v 2.0

Yogesh,

 

Yes, Norton support ran the tool to remove all Symantec software.

 

Looks like the problem is I had to add the network computers to the network locations and give their IP addresses.

 

It must have deleted them when we did the update.

 

Thanks.

 

Dave