05-14-2009 11:06 PM
On clicking Customize, i don't find icons of Add-ons....none of my add-ons in fact!
I have no clue where this mystical toolbar is!!
And yes, i have restarted the computer and firefox few times after install.
05-19-2009 04:26 PM
06-02-2009 07:25 PM
Sorry for the inconvenience. Can you please provide me the list of installed Add-ons and Plugins in your Firefox?
To check the list, launch Firefox and click on “Tools” -> “Add-ons” and click on “Extensions”. Please list all the existing Extensions.
Also, please go to “Plugins” and list all the existing “Plugins”.
06-02-2009 10:39 PM
Java Quick Starter
Veoh Video Compass
Veoh Web Player Video Finder
DivX Web player
itunes App Detector
Java TM Platform SE
Mozilla Activex Control
Mozilla Default Plugin
Real Jukebox Plugin
RealPlayer Live Connect
Shockwave for Director
TVU Web player
Veoh Web player
Veoh TV Plugin
Windows Media Player
Yahoo App Plugin
Yahoo Activex Plugin
Let me know if you need more info
06-04-2009 08:06 AM
You might try running Firefox in Safe mode (start>programs>mozilla firefox>firefox in safe mode). Then shut it down. Reeboot (just in case). Then run Firefox normally and see if it picks the toolbar up. I have seen this problem a few times.
06-04-2009 08:00 PM
Thanks for the information. From your comment, I understand that this issue is not reproducible for you all the time. Is that correct?
Also, on Firefox, where you are experiencing this issue, do you have any Plugins or Add-ons in common with menondilip?
06-04-2009 11:27 PM
For me it happens always, i.e I have not seen the Norton toolbar EVER on my Firefox....unlike IE where I see it always.
I tried starting in safe-mode, but still no success...
06-16-2009 05:04 PM
Running Firefox in the Safe Mode will temporarily disable all the themes, setting, and extensions along with all add-ons. Therefore, Norton toolbar will not appear.
I tried to reproduce your reported issue and haven’t had any luck so far. What is the Operating System that you are experiencing this issue? XP or Vista?
Also, do you remember if you installed Norton Internet Security before or after you installed these Plugins/Add-ons?
06-22-2009 11:39 PM
Issue solved...don't ask me how!
I had some issues with my Firefox version, and so had to create a new user profile. Once I did this, I saw that the tool bar had Norton.
So everything works...maybe the issue was with the profile. So if people have such issues in future, it would be a good idea to ask them to verify if a test profile is able to get the toolbar.
Thanks everyone for all the help.