04-25-2012 05:08 PM
For the past couple of weeks there's been a change in the full system scan function in my 360. In the past when I ran a full system scan the entire process would run automatically....except for having to click no to that annoying "you turned backup off, would you like to re-enable it and continue" message.
Now I have to wait for the updates to finish, acknowledge that, wait for the virus scan to finish, acknowledge that and then onto the system tune up.
Did a feature get turned off in one of the recent updates or anybody have any thoughts?
04-30-2012 05:44 PM
We are really sorry for the problem you are facing. I would like to confirm a few details.
1. Did you recently disable the backup?
2. Can you let me know what is the version of Norton you are using.
Please let me know if you have any issues.