Norton 360

[jsasser]

Is google redirect a virus and if so why does Norton not pick it up during scans? Any advice on how to rid myself of the hassle would be greatly appreciated.

[Krusty13]

Hi jsasser,

There is a removal guide on Bleepingcomputer,  http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller, That should help you.

[jsasser]

Thanks for the help I visisted the site and followed link to kapersky and downloaded the software it didnt find anything. Im not sure what is going on when I google things I am redirected so I thought it was probabaly a redirect virus. Is there any thing else I can check?

[SUBASH_PRABU Symantec Employee]

Hi

   What browser are you using?

   Did you tried with other Browsers?

[Krusty13]

Ok.  You might download a coy of Free Version Of Malwarebytes' Anti Malware from  http://www.malwarebytes.org/products/malwarebytes_free.  Be sure to decline the trial of the Pro Version as it will clash with Norton.  Update and run a full scan.  This could take some time,  so be patient.  Post back with your results.

Thanks,  Dave.

[Krusty13]

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SUBASH_PRABU wrote:

Hi

   What browser are you using?

   Did you tried with other Browsers?

---

I will have to type a bit faster....

[dickevans Super RootKit Eradicator]

You're not the only one

[jsasser]

I am usin internet explorer I have not tried other version. I have researched this to the best of my ability and have tried malware bits in the past to no avail.

[dickevans Super RootKit Eradicator]

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jsasser wrote:

I am usin internet explorer I have not tried other version. I have researched this to the best of my ability and have tried malware bits in the past to no avail.

---

Hi,

Can you download FireFox and use it without any problems?

Thanks

[HarryP]

Clear the Windows Temporary Files, Temporary Internet Files, and prefetch folder. Download and run the Norton Power Eraser:

http://www.norton.com/npe

Let us know if it detects or removes any threats.

Thanks,

HarryP